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HR Operations Associate

HR Operations Associate
Posted
Aug 06

Description

  • Provide support to our team members on a day-to-day basis
  • Assist in maintaining our internal documentation and proactively create documentation for new processes and initiatives as needed
  • Develop and launch new people initiatives with comprehensive project briefs, communication plans, stakeholder buy-in, rollout, and retrospectives
  • Assist with People Operations administration including onboarding and offboarding tasks, preparing HR documentation, and executing team member requests
  • Consolidate feedback results (engag...Read more

Description

  • Provide support to our team members on a day-to-day basis
  • Assist in maintaining our internal documentation and proactively create documentation for new processes and initiatives as needed
  • Develop and launch new people initiatives with comprehensive project briefs, communication plans, stakeholder buy-in, rollout, and retrospectives
  • Assist with People Operations administration including onboarding and offboarding tasks, preparing HR documentation, and executing team member requests
  • Consolidate feedback results (engagement surveys, onboarding surveys, etc.), communicate key themes to stakeholders and business partners, and develop action plans to address and make improvements based on feedback
  • Identify opportunities to automate People Operations tasks and tackle process inefficiencies and inconsistencies to build improved and more productive processes that impact the overall people experience
  • Support in onboarding new team members to the company and continuously iterating processes to maintain a best-in-class experience for new hires alongside team leads
  • Communicate with public services to handle a variety of personnel-related duties and process hiring documentation
  • Compile and update employee records and internal databases

 

Requirements

  • Possess 2+ years of experience in HR, people operations or a similar role
  • Have a natural tendency to be organized with outstanding attention to detail and ability to prioritize effectively
  • Work well autonomously—you enjoy being given a challenge and finding your own ways to solve it
  • Demonstrate excellent project management skills, with an ability to manage both small to large scale programs with tight timelines, and work closely with key stakeholders
  • Handle confidential information with discretion—you’ve been trusted with this in the past
  • Be fanatical about customer success—you put our people first and work to find solutions to create exceptional team member experiences with our People team
  • Have excellent written and verbal communication skills—you’re just as comfortable sending off a carefully planned email to the team as you are having an unscheduled phone call with a software vendor
  • Know how to work smarter, not harder— you’re resourceful and would rather invest time in finding tech-based solutions to automate workflows than to stick to how it’s always been done
  • Have an above-average technical aptitude or interest in tech and a strong understanding of the latest communication/productivity tools and systems (e.g. Bob, Workable, Asana, Slack etc.)

 

Benefits

  • Competitive salary and bonuses
  • Private life and health insurance plan
  • Fully remote work if you prefer to work from home
  • Work in one of the globally top 5 e-learning courses platform with customers in more than 100 countries
  • An opportunity to grow alongside us and shape the look and feel of tomorrow's e-learning
  • An entrepreneurial, international, and highly motivated team with a flat hierarchy that will both challenge you and help you reach your highest potential
  • Continuous training and mentoring opportunities. Access to books, resources, training, and conferences
  • Culture committed to work-life balance and flexible hours for each and every employee.
  • Annual company retreats (see the video of our latest retreat).
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